Last Updated: February 15, 2026
At Greenlex Systems Services Inc. (“Greenlex,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. As an organization led by engineers, we apply the same rigor and precision to data security as we do to our industrial safety standards and technical solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wastewater treatment and engineering consultancy services.
Please read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge the practices described in this policy.
1. Information We Collect
We collect information to provide better services to all our users, from initial inquiry to project completion. The types of information we collect include:
a. Information You Provide Directly
We collect personal information that you voluntarily provide when you interact with us, such as when you:
Inquire about our Wastewater Treatment, Engineering, or Consultancy services.
Request a project proposal, quotation, or bid.
Contact our Management or Technical Team via email, phone, or through our website.
Subscribe to newsletters or other communications.
Apply for employment opportunities.
This information may include:
Contact Data: Full name, position/title, business email address, phone number, and business address.
Project Data: Technical specifications, site locations, industrial process details, and other requirements necessary to assess and fulfill your project needs.
Communications Data: Information you provide in your messages and inquiries to us.
b. Information Collected Automatically (Website Usage Data)
When you visit our website, we may automatically collect certain information about your device and usage patterns. This helps us optimize our digital presence and improve user experience. This data may include:
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, such as the pages you view, the links you click, and the referring website address.
c. Information from Other Sources
We may receive information about you from other sources, such as public databases, joint marketing partners, or subcontractors, but only where we have checked that these third parties are legally allowed to disclose your information to us.
2. How We Use Your Information
Greenlex uses the information we collect for the following legitimate business purposes:
Service Delivery and Performance: To design, fabricate, install, and maintain strategic assets; to assess your project requirements; to prepare proposals and cost estimates; and to manage and execute our contractual obligations.
Communication: To respond to your technical inquiries, provide project updates, answer questions, and provide effective customer service.
Business Operations and Improvement: To analyze website traffic, understand user interests, enhance our digital presence, and improve the quality and relevance of our services.
Legal and Regulatory Compliance: To process permits, licenses, and other documentation required by environmental and engineering regulatory bodies (e.g., Department of Environment and Natural Resources – DENR) and to comply with applicable laws and regulations, including the Data Privacy Act of 2012.
Internal Business Purposes: For internal record-keeping, auditing, data analysis, and research to improve our services.
3. Data Disclosure and Sharing
We respect the confidentiality of your information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share information only in the following circumstances:
With Subcontractors and Consultants: To fulfill specific project requirements, we may need to share relevant information with trusted subcontractors (e.g., for structural, geotechnical, or electrical assessments) or consultants who are bound by confidentiality agreements.
For Legal Reasons: We will share information if required to do so by Philippine law, legal process (such as a court order or subpoena), or to protect the rights, property, and safety of Greenlex, our clients, employees, or the public.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure.
Access Controls: Access to your personal information is limited to employees, agents, and contractors who have a legitimate business need to know.
Infrastructure: We maintain physical, electronic, and procedural safeguards that comply with professional standards.
While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to protect against unauthorized access to your password and to your computer.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Your Rights and Choices
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have certain rights regarding your personal information. You have the right to:
Access: Request information about and copies of the personal data we hold about you.
Correction: Request the correction of inaccurate or incomplete personal data.
Objection: Object to the processing of your personal data for specific purposes.
Erasure (or Blocking): Request the deletion or “blocking” of your personal information from our systems, subject to certain legal exceptions.
Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to all legitimate requests in accordance with applicable law.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. We use this information to track visitor use of the website, compile statistical reports on website activity, and improve user experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our designated Data Protection Officer:
Greenlex Systems Services Inc.
Email: info@greenlexinc.com
We are more than just a service provider; we are partners in industrial growth.
